Shipping & Returns

Asset Receipt and Inspection

After the close of a sale transaction, Buyer is required to make arrangements to pay for the goods and for shipping at the sales point shown in the listing. Unless other arrangements are made, all sales are EXW. Inventory Portal can assist Buyer in arranging shipping. Buyer must conduct an inspection of the goods within a reasonable time following receipt, no longer than thirty (30) business days, or waive any claim for damages or non-conformity of the goods. Except as otherwise stated in writing by the Seller, all assets and spare parts are sold “AS IS, WHERE IS.”


Export of Property

You acknowledge and agree that certain goods, software, and technology may be subject to the export control laws and regulations of the United States, including but not limited to the Export Administration Regulations (EAR), the International Traffic in Arms Regulations, and regulations of the U.S. Department of Treasury, Office of Foreign Assets and spare parts Controls. You agree you will comply with all applicable export laws and regulations. You may not, without prior U.S. Government authorization, export, re-export, or transfer any goods, software, or technology, either directly or indirectly, to any country subject to a U.S. trade embargo or sanction or to any resident or national of these countries, or to any person, organization, or entity on any of the restricted parties lists maintained by the U.S. Departments of State, Treasury, or Commerce. In addition, any goods, software or technology may not be exported, re-exported, or transferred to any end-user engaged in activities, or for any end-use, directly or indirectly related to the design, development, production, use, or stockpiling of weapons of mass destruction, e.g. nuclear, chemical, or biological weapons, and the missile technology to deliver them. We do not sell property to persons from the countries that are prohibited from receiving transfers of military equipment or technology. Please check with the appropriate government agency for a current list of prohibited countries. Buyers are advised that purchasing from our Sites and Services and then reselling or attempting to export to these countries is prohibited. The list of prohibited countries is subject to change at the discretion of the U.S. Government. If you purchase property that will be exported outside of the United States, you must obtain proper export licenses prior to our transfer of title and release of goods. We undertake no responsibility to assist Buyers in obtaining export licenses, and you agree to do so at your sole cost and expense associated with obtaining any licenses required. We cannot advise you as to which forms, which licenses, or what agencies may have jurisdiction over the property you purchase. You are encouraged to seek expert legal advice regarding export licensing.



Inventory Portal will provide the forum and venue to process returns and refunds of all assets and spare parts purchased through Inventory Portal’s Service. Refunds or returns of merchandise must be approved by Inventory Portal’s Customer Engagement team. Any attempt to rescind a payment or return property prior to an authorization by Inventory Portal will result in a delay of claim resolution, and may adversely impact the Buyer’s ability to transact on our website. Unauthorized returns will be refused at delivery. When a return is authorized, Inventory Portal requires a Seller to do a full inspection of all merchandise upon return and units must be the same as when shipped out to the Buyer – including serial number, included accessories, etc. to be eligible for a full refund. Title to property remains with the Buyer until the returned property is processed by Inventory Portal and accepted by the Seller.